Security & Trust

Your pet's story is sacred.

Veta holds some of the most personal data a family generates. Here's exactly how we protect it — written plainly, because trust should be legible.

End-to-end encryption

All records — text, photos, PDFs, voice memos — are encrypted at rest (AES-256) and in transit (TLS 1.3). Keys rotate quarterly.

Zero-knowledge where possible

Sensitive fields (diagnoses, medications) are encrypted with per-user keys. Even Veta operators can’t read them without explicit parent consent.

Fine-grained access

Every vet, co-parent, or pet-sitter you share with sees only what you grant — for only as long as you grant it. One-tap revoke.

You own the data

Export everything anytime (JSON, PDF, or FHIR-compatible). Delete your account and we delete the record — no ghost copies, no dark archives.

Compliance

Audited. Documented. Never hand-wavy.

SOC 2 Type II

Audited annually · Latest: Q1 2026

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HIPAA-adjacent

Built to HIPAA technical safeguards; pets aren’t covered under HIPAA, but we hold ourselves to the spec.

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GDPR & CCPA

Full data subject rights, portability, and deletion within 30 days.

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Bug bounty

Public scope on HackerOne. Rewards up to $10k for critical findings.

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Day-to-day

The quiet work nobody sees.

Penetration test twice a year by an independent third party

Background checks on all engineers with production access

Two-person review required for any schema change

Immutable audit log of every data access, readable by you

No third-party ad trackers, no analytics SDKs that leak PII

Staff training on data handling every quarter

Found something?

Tell us. We'll say thank you.

Every credible disclosure gets a personal reply within 24 hours. Critical issues are patched and shipped within the week.