Real people on the other side. Tell us what's going on and we usually reply within three business days.
Write to support@helloveta.com with the pet's name, what you're seeing in the app, and a screenshot if you have one. We'll take it from there.
Quick answers on forwarding records, AI triage, sharing a pet profile, billing, and the rest. Most questions land here first.
Prefer not to open your mail app? The contact form routes to the same desks: pet-parent support, vets and clinics, press, and partnerships.
Veta keeps your pet's health story organized so you can act with confidence. It isn't a substitute for veterinary care. If something feels wrong right now, call your regular vet or the nearest emergency clinic, then come back to us once things are steady.